Motor Quoters Terms and Conditions of Use
0800 689 3925

By using this website you agree to the following terms of use together with any additional terms, conditions, notices and disclaimers included on the website, therefore please read these terms of use carefully. If you object to any of these terms of use then please refrain from using this site.

Collecting information about your visits to our websites.

Motor Quoters is a vehicle servicing and MOT online marketplace. It endeavors to list as many garages in the chosen area as possible but may not list them all.

  • Customers booking through Motor Quoters have direct access to our support line (this number is an 0800 number and is free to call from a landline or mobile phone).
  • All garages shown have been invited to conduct the fixed service schedule according to standard servicing practices.
  • Any booking or contract made is between you and the garage supplying the services.

To use the website you must agree to receive direct communications from Motor Quoters and garages to allow bookings to be completed.

When you make a booking over the website, the chosen garage will be sent your booking and contact details and you will be sent their details via the email address you have provided. The booking remains provisional until the garage confirms your booking. If your chosen appointment is not available, then Motor Quoters or the garage will attempt to provide an alternative appointment date and / or time.
Should you fail to keep your appointment you may, at the discretion of the garage, be charged as if the appointment had gone ahead as the garage will be expecting you and would have allocated a person to work on your car. If you need to cancel or amend the date of your booking then this must be done through the website or by calling Motor Quoters and a minimum of 24 hours notice must be given. Anything shorter may result in you being charged as if the service had taken place.
The contract for any services offered over the website or with the garage during repairs is solely between you and the garage.

For commoditized services such as fixed service schedules and MOTs you will make payment either direct to the garage or through the website. Additional works, should they be required, must first be agreed between you and the garage and you will pay the garage directly for this additional work. This work is undertaken in the normal way under the garages terms and conditions of business and is not covered by Motor Quoters.

Motor Quoters is not responsible or liable for any transactions, disputes or bookings made between garages and you however they may have occurred including but not limited to any introduction over the website. The nature or suitability of any agreed or offered service by the garage or over the website, nor the suitability of a garage in providing services offered.

You acknowledge and accept that you release Motor Quoters from any liability, claim or damages of any kind that may arise from you using either the website or garage services.

Motor Quoters's handling and use of your personal information is in accordance with our Privacy Policy.

No data must be copied or reused or re-purposed form the Motor Quoters website.


Booking means the process by which a user uses the website to search, obtain a price, compare and select a garage and time for delivery of services to be confirmed by the garage over email/phone/text or through website.

Car means a road vehicle taxed as a private car and not used commercially that has four wheels and is designed to carry passengers that is powered by an internal-combustion engine.

Garage means an automotive repairer. This may include, but is not limited to, a garage workshop and mobile mechanics within its definition.

Services means (but is not limited to) any automotive service delivery, mot, maintenance, car service, parts, accessories or repair.

Servicing schedules means a set of agreed servicing items that will be conducted by a garage.

MOT stands for Ministry of Transport and refers to an annual vehicle road worthy test that needs to be carried out on cars that are more than three years old.

Motor Quoters refers to the website owned by Autoficient limited, who can also be defined as 'we'. Any reference to Motor Quoters in these terms and conditions also refers to Autoficient limited.

Terms of use means these terms of use as amended from time to time.

Motor Quoters is the trading name of Autoficient limited is a company registered in England and Wales under company number 09593953.

Website includes Motor and any other website address established in substitution for that address.

User is a person, who can also be defined as 'you', who has visited and/or used the website who seeks and/or makes a booking for services from a garage. A garage may not be a user.

MOT and servicing prices offered on the website are for cars only.

Accurate Information

All information provided by a user when making a booking is provided in order for the website to provide a price and for the garage to deliver services for the user's car in an area.

A user warrants that all information provided by them via the website is true and accurate and that no information given or omissions made by the user are intended or likely to mislead or deceive any person or organisation. Motor Quoters reserves the right at its discretion to request verification of, or verify on your behalf, any information provided by you.

Conditions of use: Motor Quoters may terminate a user's use of the website and or cancel any bookings without notice or reason but particularly (but not limited to) the following:

  • The information provided by a user is incomplete, invalid, untruthful or incorrect;
  • A user uses the website to send spam;
  • A user provides false information about their identity;
  • A user takes any actions that may undermine the integrity of any feedback or comments system; and
  • A user does not agree to receive communications from Motor Quoters and or the garage in relation to any booking.


Provision of website:
  • Motor Quoters provides the website to give the user the opportunity to find garages and make a booking.
  • Motor Quoters does not guarantee that the user will be able to make a booking.
  • A booking on the website is not a contract for the garage to provide any services.
  • Motor Quoters does not guarantee the prices of garage listings.
  • Prices displayed on the website may not be accurate. The user must agree prices with the garage on confirming the booking between them.
  • Motor Quoters cannot and will not make enquiries as to the nature, suitability, or quality of any services provided by any garage nor the accuracy of any description of service, price, feedback, technical ability or the ability of a garage to complete any transaction.
  • Details provided on the website cannot be relied upon.
  • Motor Quoters does not validate any user reviews or ratings of the garage. Any opinions expressed are those only of the user submitting the review or review ratings provided by third parties.
  • It is the user's responsibility to arrange any transportation, pick up or delivery (possibly including any costs) to and from the garage unless otherwise agreed between the garage and the user as part of their agreement.
  • Motor Quoters reserves the right to vary the specifications, rates, rewards, rules and conditions of any element of the website at any time without notice. An announcement may be issued either on the website or via an authorized e-mail but this is not a requirement. Because these terms of use may change over time the user is urged to periodically review these terms on the website. Any dated information that may be included in the content of this website is published as of its date only, and Motor Quoters will not have any obligation or responsibility to update or amend the information or for the accuracy of any information on the website.

Warranties and indemnity

The user is responsible for any information they provide through the website. In particular, the user warrants that such information:

  • Is true, accurate and complete;
  • Is not fraudulent or misleading;
  • Does not infringe any third party's intellectual property or privacy;
  • Does not violate any law, statute or regulation;
  • Is not obscene or offensive and does not contain pornography;
  • Does not contain any viruses, worms, or other computer programming instructions that may damage, detrimentally interfere with, intercept or expropriate any system, data or personal information.
  • The user acknowledges that they have not relied upon or been induced by any representation by Motor Quoters and Motor Quoters makes no warranty or representation as to:
  • The results that may be obtained through the use of the website;
  • The accuracy, reliability or otherwise of any information obtained through the website;
  • The website being uninterrupted, timely or error free;
  • The goods and/or services purchased or obtained through the website.
  • The user indemnifies and keeps indemnified Motor Quoters and its officers, employees, agents, subsidiaries and affiliates against all claims (including third party claims), demands, damages, costs (including legal costs), penalties or suits arising out of or consequential upon:
  • The use of the website;
  • Any dispute between the user and a garage;
  • Any negligence by a garage in the provision of services.
  • Any loss or damage suffered by the user arising from or related to the provision of services;
  • Any loss or damage suffered by the user arising from or related to the use of the website or services.

Limitation of Liability

Extent of liability

The user acknowledges that Motor Quoters has no liability to the user in relation to any services. The user releases Motor Quoters from all and any claims arising out of or consequential upon:

  • The use of the website;
  • Any dispute between the user and a garage;
  • Any negligence by a garage in the provision of services;
  • Any loss or damage suffered by the user arising from or related to the provision of services;
  • Any loss or damage suffered by the user arising from or related to the use of the website;
  • Motor Quoters limited or the website shall not be liable for any claims for loss, damage or liability, including special indirect or consequential loss or damage such as loss of revenue, unavailability of systems or loss of data, in respect of:
  • Use of the website;
  • Use of any component of or contributing to the website;
  • Any dispute with a garage of any nature, including but not limited to the provision of services or payment by a user.

The user acknowledges that the internet can be unstable and, sometimes, insecure. At times the website may not be available or bookings may not be processed or may not be accepted. In these circumstances Motor Quoters accepts no responsibility.

Motor Quoters gives no warranty in relation to the website. Under no circumstances is Motor Quoters or any of its carriers or suppliers liable or responsible in any way to a user or any other person for any loss, damages, costs, expenses or other claims (including consequential damages and loss of profits or loss of revenues), howsoever caused, including as a result, direct or indirect of any defect, deficiency or discrepancy in the website including its form, content and timeliness of delivery.

Information and Privacy

User information and ownership of information.
  • Motor Quoters will not pass any personal details to garages until a booking is made. These details will be those provided by the user as part of the booking consisting of name, address, contact phone number(s) and email address and car details. This is to enable the garage to correctly identify you and the booking and make contact to confirm. Should you wish for the garage not to hold your details please ask the garage to remove them from their files.
  • We hold all personal data in accordance with the data protection principles as covered in our Privacy Policy.
  • Motor Quoters does not recommend one garage over another.
  • Any communications (and its content) to a user by a garage is the responsibility of the garage and is not a recommendation or an endorsement by Motor Quoters or its directors or employees or any related party. The garage is solely responsible for the accuracy and suitability of the communication and any offer. Users may contact the garage for any additional information regarding any communications received from a garage.
  • A user must contact the garage to deal with any complaints or enquiries in relation to communications sent by it to the user.

Garage Costs

By accepting a booking through the Motor Quoters platform garages agree to pay the prevailing charges for accepting a booking and to pay any monthly affiliate fees, once the initial grace period has expired. Garages agree to pay such costs. These charges may from time to time change at the discretion of Autoficient Limited. Garages can request to be removed form the system by providing one calendar months written notice. They are, however, responsible for paying any fees and charges that are due on any bookings through the platform.

Processing and Technology Issues

In the event of errors in processing or website downtime or any other errors or delays caused to the website or bookings as a result of unforeseen technological difficulties associated with servers, data hosting centre, internet service provider or any other reason, Motor Quoters reserves the right to take such action as it considers necessary in relation to the website.

Governing Law

These terms of use, access to and use of the website and the terms of any disclaimer of warranties and liability are governed by and construed in accordance with English Law and any provision of these terms which is void or unenforceable may be severed from these terms of use without affecting the enforceability of other provisions.